Last updated: May, 2026
Mad Sunday Merchandise is a trading name of House of Cheliot Limited. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.madsunday.com, purchase from us online, contact us, or buy from us in person.
For the purposes of this Privacy Policy, “Mad Sunday Merchandise”, “we”, “us” and “our” refers to House of Cheliot Limited trading as Mad Sunday Merchandise.
1. Who we are
Business name: Mad Sunday Merchandise
Legal entity: House of Cheliot Limited
Website: www.madsunday.com
Email: elliott@cheliot.com
Registered address: Oak House, Unit 42, Snugborough Trading Estate, Braddan, Isle of Man, IM4 4LQ
Company number: 138987C
2. Information we collect
We may collect the following information:
- Your name
- Email address
- Phone number, if provided
- Billing address
- Delivery address
- Order details
- Payment confirmation details
- Messages or enquiries you send to us
- Website usage information, such as pages visited, browser type, device type, and approximate location
- Marketing preferences, if you choose to subscribe to our updates
We do not intentionally collect sensitive personal information unless you choose to provide it to us.
3. Payment information
Online payments are processed securely by our chosen payment provider.
We do not directly store your full card details on our website.
Your payment provider may process your payment information in accordance with their own privacy policy, terms, and security standards.
For in-person purchases, payment may be processed through a card terminal, contactless payment device, or other payment method made available at the point of sale.
4. How we use your information
We use your personal information to:
- Process and fulfil your orders
- Take payment and confirm transactions
- Send order confirmations and delivery updates
- Deliver your order
- Respond to customer service enquiries
- Manage faulty item issues, complaints, cancellations, refunds, or returns where applicable
- Improve our website, products, and customer experience
- Prevent fraud and protect our business
- Comply with legal, tax, accounting, and regulatory obligations
- Send marketing emails, only where you have opted in or where we are otherwise permitted to do so
5. Legal basis for using your information
We use your information where we have a lawful reason to do so, including:
- To perform a contract with you, such as processing and delivering your order
- To comply with legal obligations
- For our legitimate business interests, such as improving our website, responding to enquiries, and preventing fraud
- With your consent, such as when you sign up to receive marketing emails
6. Sharing your information
We may share your information with trusted third parties where necessary, including:
- Payment processors
- Website hosting providers
- WooCommerce, WordPress, or ecommerce service providers
- Delivery and courier companies
- Email marketing platforms
- Accountants, legal advisers, or professional service providers
- Government, tax, law enforcement, or regulatory bodies where required by law
We only share information where necessary and appropriate.
We do not sell your personal information.
7. International transfers
Some of our service providers may process information outside the Isle of Man or the United Kingdom.
Where this happens, we will take reasonable steps to ensure your information is protected in accordance with applicable data protection laws.
8. How long we keep your information
We only keep your personal information for as long as necessary for the purpose it was collected.
This may include keeping order records for customer service, tax, accounting, legal, and business record purposes.
9. Marketing
If you sign up to receive marketing emails from us, we may contact you about Mad Sunday Merchandise products, launches, events, offers, and updates.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.
10. Cookies and website tracking
Our website may use cookies and similar technologies to operate the site, improve performance, understand website traffic, and support ecommerce features such as baskets and checkout.
You can control cookies through your browser settings. Some cookies may be necessary for the website to function properly.
11. Your rights
Subject to applicable law, you may have rights to:
- Access the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Object to certain uses of your information
- Ask us to restrict how we use your information
- Withdraw consent where we rely on consent
- Complain to the relevant data protection authority
To exercise your rights, contact us at houseofcheliot@gmail.com.
12. Contact us
For questions about this Privacy Policy or how we use your personal information, contact:
Mad Sunday Merchandise
A trading name of House of Cheliot Limited
Website: www.madsunday.com
Email: houseofcheliot@gmail.com